Terms and Conditions

Terms and Conditions

Last updated: September 2026

Welcome to Nomad Homes GT.

These Terms and Conditions govern the use of www.nomadhomesgt.com and reservations, inquiries, and services made directly through Nomad Homes GT.

By using our website, submitting a reservation request, or completing a direct reservation with Nomad Homes GT, you acknowledge and agree to these Terms and Conditions, together with any specific conditions, cancellation policies, house rules, payment terms, or other information presented during the reservation process.

1. About Nomad Homes GT

Nomad Homes GT is a Guatemala-based hospitality and vacation rental management company.

We manage and market accommodations on behalf of property owners and provide services related to reservations, guest communication, property operations, and hospitality.

Properties displayed on our website may be owned by third parties and managed or marketed by Nomad Homes GT on their behalf.

2. Reservations

A reservation is considered confirmed only when the guest receives confirmation from Nomad Homes GT or the applicable reservation system and any required payment or authorization has been successfully completed.

Submitting an inquiry, requesting availability, or beginning the reservation process does not by itself guarantee availability or constitute a confirmed reservation.

Guests are responsible for providing accurate and complete information when making a reservation.

The person making the reservation must be legally capable of entering into the reservation agreement and is responsible for the reservation and for ensuring that all accompanying guests comply with these Terms and Conditions and the applicable property rules.

3. Rates and charges

Rates displayed on our website may vary depending on the property, dates, number of guests, length of stay, season, availability, promotions, taxes, cleaning fees, and other applicable charges.

The total amount and applicable charges will be presented during the reservation process before payment or confirmation.

We make reasonable efforts to ensure that rates and availability are accurate. However, in the event of an obvious pricing, availability, or technical error, Nomad Homes GT reserves the right to correct the error before confirming the reservation.

If an error is discovered after a reservation has been submitted or confirmed, we will contact the guest as soon as reasonably possible to seek an appropriate solution, subject to applicable law.

4. Payments

Direct reservations may require full payment, partial payment, a deposit, payment authorization, or another payment arrangement depending on the property and reservation conditions.

Payments may be processed through authorized third-party payment service providers.

The guest is responsible for ensuring that the payment method used is valid and authorized.

A reservation may be cancelled or remain unconfirmed if a required payment or authorization cannot be successfully processed, subject to the conditions communicated during the reservation process.

5. Security deposits and damage protection

Certain properties or reservations may require a security deposit, payment authorization, damage protection, guest verification, or similar security measure.

When applicable, the amount, authorization process, and relevant conditions will be communicated as part of the reservation or pre-arrival process.

Guests are responsible for damage caused by themselves, members of their party, visitors, or persons for whom they are responsible, beyond reasonable wear and tear.

Where permitted by the applicable reservation terms and law, the guest may be responsible for reasonable costs resulting from damage, missing items, extraordinary cleaning, unauthorized guests, violations of house rules, or other losses directly attributable to the stay.

6. Cancellations, modifications, and refunds

Each reservation is subject to the cancellation and modification policy displayed or communicated at the time of booking.

Cancellation conditions may vary depending on the property, rate, dates, promotion, booking channel, or other reservation conditions.

By confirming a reservation, the guest accepts the cancellation policy applicable to that reservation.

Requests to change dates, number of guests, property, or other reservation details are subject to availability and may result in changes to the total price.

Any refund will be processed according to the applicable cancellation policy, reservation terms, and payment method.

7. Check-in and check-out

Check-in and check-out times vary by property and will be communicated in the reservation details or pre-arrival instructions.

Early check-in or late check-out is subject to availability and prior approval and may involve an additional charge.

Guests must follow the access and check-in instructions provided for the property.

Failure to follow these instructions does not automatically entitle the guest to a refund when access was reasonably available according to the instructions provided.

8. Guest registration and occupancy

Only the number of guests included and authorized in the reservation may stay at the property unless Nomad Homes GT has approved otherwise.

For security, operational, property, or legal reasons, we may request the names or other reasonably necessary information of guests staying at the property.

Visitors who are not included in the reservation may be subject to property-specific rules and may require prior authorization.

The maximum occupancy established for each property must not be exceeded.

9. House rules

Each property may have specific house rules concerning matters such as noise, smoking, pets, visitors, parties or events, parking, shared amenities, fires or grills, security, and use of the property.

Guests agree to respect the house rules communicated in the listing, reservation confirmation, guest portal, pre-arrival information, or at the property.

Serious or repeated violations of house rules, illegal activity, conduct that creates a safety risk, unauthorized parties, or substantial disturbance to neighbors, staff, other guests, or the property may result in termination of the stay where permitted by applicable law and the reservation conditions.

10. Property condition and guest responsibilities

Guests must use the property, furniture, equipment, amenities, and common areas responsibly.

Any significant damage, malfunction, accident, or safety issue should be reported to Nomad Homes GT as soon as reasonably possible.

Guests must not intentionally damage, remove, misuse, or alter property belonging to the accommodation.

Guests are responsible for their personal belongings during the stay.

11. Property descriptions and availability

Nomad Homes GT makes reasonable efforts to provide accurate descriptions, photographs, amenities, locations, and information for each property.

Minor changes may occur due to maintenance, replacement of furniture or equipment, improvements, seasonal conditions, or operational needs.

Photographs are intended to represent the property but may not reflect every minor detail at the exact time of the stay.

Certain amenities may be shared, subject to schedules, weather conditions, maintenance, availability, or property-specific rules when disclosed in the listing or reservation information.

12. Maintenance and unforeseen circumstances

Occasionally, maintenance issues, utility interruptions, internet outages, weather conditions, road conditions, natural events, government measures, or other circumstances outside our reasonable control may affect a property or stay.

Guests should notify Nomad Homes GT promptly of any significant issue so that we have a reasonable opportunity to evaluate and, where possible, address it.

When circumstances materially affect a reservation, Nomad Homes GT will seek an appropriate solution according to the circumstances, applicable reservation conditions, and applicable law.

13. Guest conduct and safety

Guests are responsible for behaving responsibly and taking reasonable precautions for their own safety and that of other persons accompanying them.

Guests must comply with applicable laws and must not use a property for unlawful activities.

Children and minors must remain under the appropriate supervision and responsibility of their parent, legal guardian, or responsible adult.

Guests must follow reasonable safety instructions related to property features and amenities.

14. Third-party services and recommendations

Nomad Homes GT may provide information or recommendations regarding transportation, tours, restaurants, activities, or other third-party services.

Unless expressly stated otherwise, these third parties are independent service providers and are not employees or agents of Nomad Homes GT.

Nomad Homes GT is not responsible for the acts, omissions, availability, pricing, or services of independent third parties, except to the extent required by applicable law.

15. Reservations through third-party platforms

Properties managed by Nomad Homes GT may also be offered through third-party booking platforms.

Reservations made through Airbnb, Booking.com, Vrbo, Expedia, or another booking platform may also be subject to the terms, payment policies, cancellation policies, and procedures of that platform.

In the event of a conflict regarding a transaction processed by a third-party platform, the applicable platform terms may govern the relevant payment, cancellation, refund, or dispute process.

16. Website use and intellectual property

The content of www.nomadhomesgt.com, including text, branding, logos, graphics, photographs owned or licensed by us, and other original materials, is protected by applicable intellectual property laws.

Content may be viewed and used for personal, non-commercial purposes related to evaluating or booking our services.

Unless authorized, users may not reproduce, commercially distribute, sell, impersonate, materially modify, or use our protected content in a manner that infringes the rights of Nomad Homes GT, property owners, photographers, licensors, or other third parties.

17. Website availability

We make reasonable efforts to keep our website and reservation services available and accurate.

However, temporary interruptions, technical errors, maintenance, or circumstances beyond our control may occur.

We do not guarantee uninterrupted availability of the website at all times.

18. Limitation of responsibility

To the maximum extent permitted by applicable law, Nomad Homes GT will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit any responsibility that cannot legally be excluded or limited under applicable law.

19. Privacy

Personal information collected through our website, reservations, and communications is handled in accordance with our Privacy Policy and applicable requirements.

By using our services, you acknowledge that certain information may need to be processed by service providers involved in reservation management, payments, guest verification, communications, and property operations.

20. Changes to these Terms and Conditions

Nomad Homes GT may update these Terms and Conditions periodically to reflect changes in our services, operations, technology, or applicable requirements.

The version applicable to a reservation will generally be the version in effect when the reservation is confirmed, together with the specific terms communicated for that reservation.

21. Applicable law

These Terms and Conditions are governed by the applicable laws of the Republic of Guatemala, without prejudice to any mandatory rights or protections that may apply to a guest under applicable law.

Any dispute will be addressed in accordance with applicable law and the competent authorities or courts, unless another legally valid dispute-resolution mechanism applies.

22. Contact

For questions regarding these Terms and Conditions or a reservation, please contact:

Nomad Homes GT

hola@nomadhomesgt.com

www.nomadhomesgt.com